outsource server support

Six Reasons to Outsource Server Support Services

A Server functions as a centralized location that helps efficiently store and manage business-critical information. The server must be dependable to ensure business availability and continuity and eliminate downtime or slowdown. Any unforeseen issues that affect the server’s performance will impact customer experience and business productivity. Thus, it is crucial to ensure that the server is up and running at all hours.

Outsourcing server management support is a valuable option for organizations to take care of the server systems. This will allow you to access round-the-clock monitoring for your systems, along with proactive support and timely repair and troubleshooting services. If your server is inaccessible for substantial periods, it leads to productivity loss, due to which your revenue will suffer drastically. Outsourcing 24X7 server support in India will help you close the vulnerabilities gap through proactive monitoring and maintenance of your server.

Server management entails a wide range of activities that includes server monitoring, updating, setup and configuration, and other tasks. It covers miscellaneous administrative and maintenance tasks, which cover the following but is not limited to these:

  • Update software regularly.
  • Monitor server traffic.
  • Maintain server hardware, identify, and rectify the technical problems
  • Minimize server slowdowns and downtime.
  • Perform troubleshooting.
  • Design and implement system structures.
  • Run fault management tests.
  • Monitor apps and track their status, uptime, and recurring issues.
  • Ensure servers evolve timely to align with business objectives and market trends.
  • Deploy backup and security solutions to protect against cyber attacks.

One can divide the server monitoring process into the following features:

  • Bandwidth monitoring
  • Network monitoring
  • Firewall monitoring
  • Switch monitoring
  • Router monitoring
  • Temperature monitoring

There are various server management tools available in the market that IT administrators can leverage. It allows them to conduct real-time monitoring to optimize the server’s overall health. With these state-of-the-art tools, you can automate specific server management tasks. The tools provide you with comprehensive reports that enhance the visibility into server performance and enable you to adopt requisite measures to enhance its operational capability.

Benefits of Outsourcing Server Management

24*7 monitoring

Your service provider will offer you 24/7 server monitoring support. Continual monitoring enables you to identify risks and threats before it becomes a significant issue. The outsourced team will consistently monitor your server, review access logs, and manage patch logs. They adopt a proactive approach and deploy data-driven preventative measures to optimize your server’s health and prevent the risks from encroaching your server.

Observing Risk and Security Threats

With technological innovation, the risk of cyberattacks is also intensifying. The ever-evolving cyber threats have become more sophisticated and threatening than ever before. It tends to target a company’s IT ecosystem, thus corrupting the business processes and exposing sensitive data. The outsourced server management services comprehensively and continually monitor your server to prevent any security issues. They adopt preventative measures to reduce the risk of unwanted viruses, malware, and other cyber threats that can otherwise compromise the server. They adopt cybersecurity best practices and maintain server security by installing antivirus packages, firewalls, etc.

Optimize Server Utilization

The server management team performs capacity planning to forecast server utilization. Thus, it equips the admins with the necessary information to effectively plan how much additional resources it will require. Continual monitoring of servers helps them get real-time feedback for processor usage, disk space availability, memory utilization, and server room temperature.

Server Audits

The outsourced team conducts server audits to review existing policies, procedures, and network architecture. Regular check-ups enable them to access necessary insight to develop an optimal plan and future-proof the server’s security and functioning. The server audit reports help track and review activities, record events, and examine the server to identify and eliminate any security threats. It helps ensure server reliability. It prompts the stakeholders to keep the software, firmware, and OS updated with the latest patches, remove bugs, and eliminate risks.

Custom Server Setup

There are different types of servers, and they fulfill various capabilities based on business requirements. According to the business’s individual needs, the server must be configured. The server managers provide support and follow industry best practices to enable server configuration. They help ensure that the server will deliver optimal performance during its lifetime and does not have any vulnerabilities. Any configuration error or software conflict can significantly affect the server’s performance.

Up-time assurance

The service provider offers an uptime guarantee for your business servers based on its pricing policy. If they fail to deliver according to the uptime guarantee, you become entitled to a refund. Generally, the service providers guarantee 99%, 99.9%, 99.99%, or even 100% uptime. Businesses extensively depend on server uptime. It is necessary to keep the business running and to provide quality services for the end customers. An outsourced server management service provider can offer your maximum uptime guarantee.

To Conclude:

These are the various reasons you should consider outsourcing server management support. It will enable you to conduct regular server audits, optimize server security, and improve its scalability. Thus, you can effectively maximize server usability and performance. You can significantly improve operational efficiency, get a highly secured platform for your business data, and stay competitive.